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Yale Nailed
 The two most dysfunctional management cultures I know of right now are the Bush White House and Yale University. From Katrina to Harriet Miers to Dubai, Team Bush is showing signs of being insular, burnt out, and desperately in need of new talent. The White House is also beset by an increasing number of leaks, the clear result of people frustrated that the higher-ups don't appear to be listening.The president's alma mater is experiencing a similar flood of leaks, as the community there reacts to omertà the university has practiced in refusing meaningful comment on its admission of a former top Taliban official, Sayed Rahmatullah Hashemi. Beyond a single vague 144-word statement (later expanded to 281 words, including a defense of Yale's not hosting a ROTC program), Yale won't let anyone comment officially, citing student privacy issues and hoping they can keep silent and last out the storm. But unofficially, some Yale administrators are privately trashing critics. One even anonymously sent scathing emails to two critics calling them "retarded" and "disgusting." That official--Alexis Surovov, assistant director of giving at Yale Law School--did talk to me. Last Wednesday, Mr. Surovov sent an angry email from a Columbia University account to Clinton Taylor and Debbie Bookstaber, two young Yale grads who are so frustrated at their alma mater's refusal to answer questions about Mr. Rahmatullah that they've launched a protest. Called NailYale, it focuses on the Taliban's barbaric treatment of women, which extended to yanking out the fingernails of those who wore nail polish. In a column on TownHall.com, they urged alumni "not give one red cent this year, but instead send Yale a red press-on fingernail." Mr. Surovov, a Yale alumnus who has worked in its development office for three years and is on the board of the Yale Club of New Haven, wrote Mr. Taylor and Ms. Bookstaber at their private email addresses with the subject heading: "Y [sic] do you hate Yale." Here is his email in its entirety: "What is wrong with you? Are you retarded? This is the most disgraceful alumni article that I have ever read in my life. You failed to mention that you've never contributed to the Yale Alumni Fund in your life. But to suggest that others follow your negative example is disgusting." Intrigued that someone had looked up his wife's giving record, David Bookstaber, a Yale computer science graduate, used Columbia's publicly accessible IT account database to trace the anonymous email. The trail led straight to Mr. Surovov's Yale office. On Thursday Mr. Taylor phoned Mr. Suvarov, who told him he was angry because the furor over the Taliban official was hurting fund raising and could lower Yale's rankings in the next U.S. News & World Report college survey. He also accused Mr. Taylor and Ms. Bookstaber of "terrorist tactics," which when challenged he amended to "terror tactics." I called Mr. Surovov Friday morning for a candid 30-minute conversation. Why had he sent his blistering attack anonymously? "I'm not sure," he replied. But he nonetheless stood by a subsequent email he had sent Mr. Taylor using his own name in which he said "I regret nothing" about his previous attack. He did reluctantly concede to me he had made "a poor choice" of one word--"retarded." When asked if a day earlier he had verbally accused Mr. Taylor of "terror tactics" he paused for several seconds and said "I don't recall." He did tell me he viewed their protest as "a reactionary stunt." He also largely defended Yale's refusal to answer questions on the ex-Taliban official by saying, "We can't respond to every political case. We need to show the university isn't here to make political decisions." When I asked him if admitting a key propagandist for the Taliban was a political decision, he claimed he was "only vaguely aware of Taliban practices." (He clearly shares that information deficit with some other Yale officials.) When I suggested that one reason Mr. Taylor might not have given to Yale was that he was a struggling graduate student, and similarly noted that Ms. Bookstaber is only 27, he said that was no excuse. "Everyone can give something," he said, in the smooth patter of a born fund-raiser. "Even $5 is a handsome gift they could have given." Mr. Surovov made clear that even though he had used Yale equipment to launch his anonymous attack he acted solely in his personal capacity. When I asked how he had known the giving records of the two alumni, he insisted he had gotten them from public records. Despite repeated requests, he did not explain how he had obtained Ms. Bookstaber's private email address and her maiden name. Posted by: Nimble Spemble 2006-03-13 |
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