Inexpensive car parts leading to unbelievably costly repairs
ATLANTA - A Channel 2 consumer investigation exposes how an inexpensive part can lead to an extra-expensive repair. Consumer investigator Jim Strickland reveals why the drivers of some of Ford's most popular cars and trucks get hit with the bill.
You know the names well, like F-150, Explorer, Fusion and Taurus. They're all Fords, and the affected model years in this case share the same engines. When a $200 part goes bad, the news gets worse in a hurry.
Shona Manigault's car is a 2011 Ford Explorer. She was pulling out of a McDonald's when it started to sputter, stall and overheat. It turned out to be a fairly routine issue involving the water pump, an engine component that circulates coolant to keep your engine at an optimum temperature. But the price of the repair was anything but routine: more than $8,100.
"Are you angry?" Strickland asked Mrs. Manigault.
"Angry is putting it lightly. I am past the moon with rage with what has happened to me with this vehicle," Manigault said.
Ford introduced the Duratec engine in 2007. Its water pump is inside the engine itself. When it fails, instead of anti-freeze leaking on the ground, it leaks into the oil, turning it into something resembling a chocolate milkshake.
Posted by: Besoeker 2019-11-29 |