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-Land of the Free
Portland hotel fires employees for kicking out entitlement guest
2018-12-30
[Washington Examiner] The DoubleTree Portland has dismissed a manager and security guard for evicting a black guest who was talking on his phone in the hotel's lobby.

Jermaine Massey, 34, was booted from the Hilton-owned property last week after he refused to tell security guard Earl Meyers, 71, his room number, according to local media reports.

Massey, a Washington state resident, had returned from a concert and was in the lobby calling his mother when the security guard asked him whether he was a guest. Massey held up his key card but refused to reveal which room he was staying in, OregonLive reported.

After the guard consulted the manager, the police were called to escort Massey to his room to collect his belongings and then out of the hotel, threatening to charge him with trespassing if he did not comply. Oregon Public Broadcasting reported that Massey called Meyers "racist" repeatedly.

Massey later shared on social media a video of the incident that he captured on his cellphone.

The manager and security guard were placed on leave Friday pending an external investigation before DoubleTree Portland announced Saturday that they had been fired.

"We have terminated the employment of the two men involved in the mistreatment of Mr. Massey," the hotel tweeted. "Their actions were inconsistent with our standards & values. We reiterate our sincere apology for what he endured & will work with diversity experts to ensure this never happens again."
Posted by:Besoeker

#7  If he had the belongings and a room then he had the right to be in the lobby. So they arrested him despite the hotel clerk and security guard being wrong? Still sounds like something is missing from the story. Most cops would find he had a room, a right to be there, and left without arresting anyone.
Posted by: ruprecht   2018-12-30 22:19  

#6  ...the police were called to escort Massey to his room to collect his belongings and then out of the hotel,

I think answers the question.
Posted by: Procopius2k   2018-12-30 11:17  

#5  Like, it would be nice to know if he actually was a guest or just pretending. Surely they must have known that detail by the time they went to print. Wrongfully tossed out versus lurking in the lobby and sassing the security provide two different pictures of events.
Posted by: ruprecht   2018-12-30 10:13  

#4  There is more to this story, as usual.
Posted by: ruprecht   2018-12-30 10:11  

#3  Good for Mr Massey. Ahh, the Pacific Northwest....bastion of lunacy.
Posted by: DooDahMan   2018-12-30 09:45  

#2  When I first read this story, I thought "how could this happen in PC Nirvanaland?" Obviously a coffee problem....
Posted by: M. Murcek   2018-12-30 08:12  

#1  An obvious half-measure penalty. The hotel should be raised and the earth salted as an object lesson to hotel staff and security personnel everywhere.

Follow-up legal remedies and monetary awards should then be immediately undertaken. There could be tens of thousands of similar cases which have gone unreported.

This must surely STOP !!!
Posted by: Besoeker   2018-12-30 07:48  

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