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| -Signs, Portents, and the Weather- |
| Grubhub CEO denies service set up restaurant sites without permission |
| 2019-07-03 |
| [NYPOST] Grubhub’s chief executive on Tuesday denied that the company set up thousands of Web sites to take orders for restaurants without their permission ‐ saying Grubhub’s contracts gave it the right to do it. As reported by The Post, the owner of the Seamless food-ordering service has built more than 30,000 Web sites to take orders from restaurants nationwide, with many eateries saying the sites were built without their knowledge. Some restaurateurs say they were blindsided by the emergence of the Grubhub-built sites, complaining that they often rank higher in Google searches and charge higher prices than their own sites as they tack on Grubhub fees. Nevertheless, Grubhub CEO Matt Maloney said the restaurants shouldn’t have been surprised. "We had a clear provision in every one of our restaurant contracts saying we would provide this service to give them more orders," Maloney told restaurants in a Tuesday morning e-mail blast. Maloney likewise insisted that Grubhub will immediately hand restaurants their domain name at any time, "No questions asked." Earlier this week, the owner of Brooklyn restaurant Abracadabra Magic told The Post that when he tried to get the domain name for his restaurant from Grubhub, he eventually gave up because the process was so complicated. |
| Posted by:Fred |
| #1 GrubHub charges restaurants around 15% 'commission' for every order they place (plus delivery fees). Kind of heavy on the Mom & Pop and newly started places. I'll just call the restaurants and place my own pick-up orders, thank you. |
| Posted by: Mullah Richard 2019-07-03 15:16 |