 [Daily Mail, where America gets its news] - Scammers used bots to schedule appointments which where were then sold online, including Facebook groups like one called 'US Passports and Visas'
- The State Department first learned of the scams in June
- The online tool had offered the ability to schedule last-minute appointments for travelers, which were often reserved for travelers in life-or-death emergencies
- The State Department noted that the only way to book an appointment currently is to call the National Passport Information Center on a weekday
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