| Submit your comments on this article |
| Economy |
| Kroger Overcharging Customers On Sale Items, Consumer Reports Investigation Finds |
| 2025-05-19 |
| [ZH] You know times are getting tough when grocery stores resort to good ole' fashion ripping off customers via mispricing. Shoppers at Kroger-owned stores may be unknowingly paying more at checkout due to pricing errors, according to a Consumer Reports investigation with The Guardian and the Food and Environment Reporting Network. Even if you don’t shop at Kroger, similar issues have been found at other retailers, according to Consumer Reports and NBC affiliate KCRA. Investigators found expired sale tags on over 150 grocery items, leading to overcharges on products like beef, salmon, coffee, juice, vegetables, cough medicine, and dog food. "Imagine picking up an item on sale only to be charged full price at checkout. That's exactly what Consumer Reports says is happening at Kroger-owned stores across the country." The investigation began after Kroger workers in Colorado, currently in union talks, reported widespread pricing problems. CR recruited shoppers to check 26 Kroger-owned stores in 14 states and D.C., finding overcharges averaging $1.70 per sale item, or 18.4% more. Workers blamed staffing cuts and reduced hours, saying it’s impossible to keep up with thousands of discount tags. |
| Posted by:DooDahMan |
| #5 I caught a radio news update thing today, went something like, "Consumers confused and trying to come to terms, when after months of being told prices were going to skyrocket because of tariffs, prices remain stable." |
| Posted by: swksvolFF 2025-05-19 20:21 |
| #4 ...Kroger's been overcharging - in my experience at least - since about 1963. Mike |
| Posted by: MikeKozlowski 2025-05-19 13:51 |
| #3 It is quite infuriating when out of the 1,800 items available in a store, the one thing you want does not have a price tag. I'm not in "if you have to ask how much you can't afford it" mode (or mood). |
| Posted by: DooDahMan 2025-05-19 07:56 |
| #2 Same at too many other stores. We have taken to using our cell phone cameras, when there is not a sticker on the item, to photo the shelf listed prices. |
| Posted by: NN2N1 2025-05-19 04:44 |
| #1 Shelf prices rarely match POS data, anywhere. |
| Posted by: Skidmark 2025-05-19 00:09 |